Terms and Conditions
Starlight Media (Pty) Ltd
Starlight Media (Pty) Ltd with registration number 2017 / 351007 / 07 ("promoter", "we", or "us") has as its registered address 3 Ivory Street Welgemoed, 7530.
We may be contacted on hello@starlightmedia.co.za
The Directors are Debbie Gebhardt (Managing), Roxanne Gebhardt, Tim Shier and Tim Withers Le Chat.
StarPet is a monthly promotional competition. By entering your Star into the competition, you can win a share of R22,500 in prizes every month.
By entering this competition, you will also be helping charities focusing on animals as we donate 50% of our profits every month towards a charity chosen by our People’s Choice 1st Place winner.
2. Definitions In this Agreement
- 2.1 “entry” means the entry form that a participant can access at www.star-pet.co.za and that you must fill out completely along with the photograph of your Star to stand a chance to win a prize.
- 2.2 “participant” or “you” means the person who fills out an entry form on star-pet.co.za and submits the required photos and descriptions of your Star for a valid entry.
- 2.3 “promoter” means Starlight Media (Pty) Ltd, or its agencies used to promote this competition.
- 2.4 “Star” means the entrant that you are entering into the competition (i.e. a living pet)
3. Duration
The competition will run from the first day to the last day of the calendar month and the winners will be selected by no later than the 7th day of the month following the competition (for example if you enter your Star into the November competition, the winners will be announced by the 7th of December).
4. Participation
The competition is conducted by the promoter and its third-party contractors. No one who is a director, employee, or agent of or consultant to us or who is a spouse, life partner, close family member, business partner, or associate to a director, employee, or agent of or consultant to us may take part or enter the competition. This includes the chosen benefiting charities. This competition is only open to legal residents of South Africa aged 18 years or over.
You must have a valid South African delivery address and provide your full name, South African Identity Number or Permanent Residence Number and banking details when claiming a prize.
You must have the legal capacity to enter your Star into the competition i.e. you must be that pet’s legal guardian. By entering this competition, you confirm that you have the required authority to enter your Star.
Non-premium rated SMSes will NOT be counted towards entrants’ vote total, e.g. from the RAIN network or any other network that does not support non-premium rated SMSes, and entrants found to be using these services will be disqualified.
By voting in the competition, you accept all competition Terms and Conditions, even if you are not an entrant.
By entering this competition, you grant us permission to communicate with you regarding the competition via SMS, email and telephonically. You will be offered the opportunity to opt-in to communication from our sponsors and charities. Entry into this competition is regarded as acceptance of these terms and conditions.
You may opt out of communications from us at any time by using the functionality on communications sent to you or by emailing us at hello@starlightmedia.co.za with your Unique Entry ID
You may also opt out of the competition at any time by contacting us at hello@starlightmedia.co.za with your Unique Entry ID. In this case, no refunds will be processed against costs incurred to vote, but your entry details will be removed from our website.
5. How to Enter
5.1 Entry is free. To enter you must complete all the steps required for a valid entry in terms of clause 5.3 below and any other requirements in these rules.
5.2 You may only enter one Star per entry and may only enter that Star once in the same competition. You may however enter more than one Star in the same competition, as long as each has its own individual entry. This rule applies to twins & triplets etc - only one pet may be entered per entry.
5.3 For an entry to be valid, you must:
- 5.3.1 fill in the entry form completely and truthfully
- 5.3.2 be the legal guardian of the Star you are entering
- 5.3.3 submit a suitable & clear photograph of your Star
- 5.3.4 submit the name of your Star and
- 5.3.5 submit a description of their star qualities that make them a StarPet candidate
5.4 We are not liable for any technical failure that may result in an entry not being successfully submitted.
6. Consumer Protection Act.
Under the Consumer Protection Act (CPA), we need to keep records of all the people used to promote the Promotional Competition. We (or one of our subcontractors or affiliates) will keep this agreement for three years to serve as the record as required by the CPA.
7. No liability for Facebook or Instagram
The competition is in no way sponsored, endorsed, or administered by, or associated with, Facebook or Instagram. You release Facebook, Instagram and Twitter of all liability for any damage you may suffer. You will be giving information to us and not to Facebook or Instagram.
8. Promotional Competition Reward
8.1 You can win a share of the following prizes to the value of R22,500
Prize Category & Value Overview
| People’s Choice | Angel's Choice | Other Prizes |
|---|---|---|
| 1st Prize – R6,750 (R4,500 Absolute Pets voucher + R2,250 cash) | 1st Prize – R3,000 (R2,000 Absolute Pets voucher + R1,000 cash) |
StarPick of the Month R1,500 (R1,000 Absolute Pets Voucher + R500 cash) |
| 2nd Prize – R4,500 (R3,000 Absolute Pets voucher + R1,500 cash) | 2nd Prize – R2,250 (R1,500 Absolute Pets voucher + R750 cash) |
Most Magnificent Mutt Muttmix DNA Test (Valued at R750) |
| 3rd Prize – R3,000 (R2,000 Absolute Pets voucher + R1,000 cash) | 3rd Prize – R1,500 (R1,000 Absolute Pets voucher + R500 cash) |
8.2 Redeeming prizes. We will issue prizes after the announcement of the prize winners within a reasonable time and once they have been verified as legitimate entries.
8.3 Limitation to using your prize. Certain conditions may apply to redeeming your prize (for example peak time restrictions and so on). We will not be responsible for any loss or damage caused by you not being able to use the prize at a time that is convenient for you. From time to time, we may procure additional prizes for a specific month which will be communicated at that time; however, the standard competition total prize value is R22,500.
9. Prize Winner Selection and Publicity
9.1 Prize Categories
| People’s Choice | Angel’s Choice | StarPick of the Month |
|---|---|---|
|
The top 3 winners will be determined by the entrants with the most votes in descending order. Votes may be cast by you, your family, friends and the general public. |
Winners are selected by the previous month’s nominated charity based on the most deserving story & a good accompanying photograph (with Star Quality as the chief criteria) and must feature in the Top 100 at the close of the competition. Winners of the People’s Choice competition do not qualify. | Chosen by us as the photo and or story we deem to have the most Star Quality and must have earned a minimum of 20 votes to be eligible for selection. Winners of the People’s Choice and Angel’s Choice Awards do not qualify to win. |
| Note: The voting process is attached in Annexure A for reference. | Note: The People’s Choice 1st place winner will select the next charity to benefit from a donation. It must be a registered PBO serving animals either wild or domestic. | Most Magnificent Mutt The dog with the most interesting genetic “puddle” as chosen by us from amongst the entries with at least 20 votes. |
9.2 Checking your progress in the competition:
There will be up to 4 elimination rounds during the month of the competition, until only the Top 100 remain. After the first elimination, the ranking of the Top 100 entrants will be revealed. This Top 100 will constantly shift as votes come in, so you need to keep voting to remain in or gain entry into the Top 100 to be eligible for all the prizes. Remember that even if you are eliminated, if you have earned 20 votes or more you are still eligible for the StarPick of the Month prize valued at R3,000, and the Most Magnificent Mutt prize valued at R750.
During the month, entrants may receive telephonic communications from us regarding their performance in the competition and to assess their satisfaction.
9.3 Reflection of Votes on your Profile:
It may take up to 3 hours for votes to reflect on your profile. We cannot be held liable for further delays caused by cellular networks.
9.4 How you will know if you have won:
Final winners will be announced on Facebook and on www.star-pet.co.za on the 7th of the month following the close of the competition. Each winner will be contacted telephonically, through email, or SMS after they have been selected. We will attempt to contact winners three times during a 72-hour period. If we cannot contact the winner during this period, we retain the right to select another winner. Winners who have not given the promoters the correct details will forfeit the prize. No prize vouchers may be exchanged for cash.
9.5 Publicity:
We may ask winners to take part in publicity connected to this competition. Winners grant permission for us to use their names and photographs in any advertising and promotional material for this competition. You may ask us to remove your name or refuse to take part in any publicity.
9.6 No Payment:
You will not receive any payment for taking part in the competition or taking part in any media format related to it. The prizes are not transferable. You cannot ask us to give you another prize of similar value or to pay out the value of the prize. We may substitute any prize with another prize of similar value.
9.7 No Refunds:
We do not issue any refunds against votes purchased. In the event that you accidentally submit votes for the wrong Unique Code, you may contact us with proof of payment and we will re-allocate those votes to the correct entrant once funds reflect in our bank account. If you do not claim your prize within one month, you will forfeit it and we may re-award it.
10. Charity Donation:
The Charity donation consists of 50% of the profits of each month’s competition, or a minimum donation of R2,500 if no profit is generated. The amount of the donation will be announced publicly on Facebook and on our website on the 7th of the month following the competition, and payment will be made to the charity within 3 days of that date. Proof of payment may be requested at hello@starlightmedia.co.za or directly from the charity whose details are provided on our website.
11. Dispute Resolution:
11.1 Arbitration: If there is any dispute, the parties must refer the dispute within 15 business days to arbitration (including any appeal against the arbitrator’s decision) under AFSA’s latest rules for expedited arbitrations.
11.2 CPA dispute resolution: Despite 10.1, any party may use other dispute resolution channels provided for by the CPA or other law.
11.3 Severability: This clause is separate and divisible from the rest of this agreement and stays effective even if this agreement ends or is invalid.
12. General Rules:
12.1 No liability: By taking part in this competition, you agree that you will not hold us liable for any losses, harm, damages, injury, claims or actions related to this competition.
12.2 Force majeure: No party will be responsible for any breach of this agreement caused by circumstances beyond its control.
12.3 Changing the rules: These rules, including the duration of the competition, can only be reasonably changed (or superseded) by us in a written revision to these rules posted on the competition website or any other potential official competition communication methods we use to reach a majority of potential participants.
12.4 Tax: Income or other taxes relating to the prizes, if any, are the sole responsibility of the prize winner.
12.5 Governing laws: South African laws govern this competition.
12.6 Processing of personal information: You as a participant understand and agree that in order to offer the competition, we must collect and process personal information about you. By entering this competition, you consent to the processing of your personal information and your Star’s personal information in line with our privacy policy.
12.7 Termination of the competition: If we need to, because of legislative or regulatory reasons, we may terminate the competition immediately and without notice. If this happens you will not have any claim against us, because of this.
12.8 Maintenance of personal information: We are fully compliant with the POPAI act. Please note that we do not store any credit card or other payment information on our system.
Annexure A - Votes explained:
- 1. What is the Unique Code?
Each entry will receive a Unique code. You and other voters will use this code to vote for your Star. You will receive your code when the competition you have entered opens. Votes sent using the code will only count as votes towards your Star. - 2. SMS Votes:
SMS Unique Code to 41875: 1 vote = R2 OR
SMS Unique Code to 42323: 15 votes = R30.
NOTE: Non-premium rated SMSes will NOT be counted towards entrants’ vote total, e.g. from the RAIN network or any other network that does not support non-premium rated SMSes, and entrants found to be using these services will be disqualified. - 3. Snapscan Votes:
You can also vote via Snapscan on our website. Votes are charged at R1 each and you may purchase any quantity. - 4. Instant EFT Votes / Credit or Debit Card Votes:
You can also vote via ETF on our website using the Ozow payment system. EFT votes are charged at R1 per vote and you may purchase any quantity. You may make use of the PayGate system on our website. Votes through this channel are charged at R1 each and you may purchase any quantity. - 5. Eliminations:
Each month the Stars with the least votes will be eliminated periodically from the competition. However, all entrants who have earned 20 votes or more, even if eliminated, will still be eligible for the StarPick of the Month prize. - 6. Bonus votes:
There will be bonus voting packages at various points throughout the month. Bonus packages will include double points, triple or other bonus votes. Bonus vote periods and days will be announced via SMS and or email. We may also award bonus votes via competitions run on our social media Pages.
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Win a share of R22,500 in our StarPet South Africa competition!
Now’s your chance to make your starpet SA’s StarPet of the Month and win your share of R22,500 worth of prizes in our StarPet South Africa competition. And best of all, you and your StarPet will be spreading a little joy of your own by helping us give back to a great cause at the same time.
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